Point Design Build, provides this page to answer some of the most commonly asked questions posed by our prospective customers. Please take a few minutes to review the list and see if any of your questions can be answered prior to contacting us for a design quote consultation. If not, please don’t hesitate to email or call us with your questions.
1-Does every remodeling job need a permit?
Building codes have been established by most cities, towns and countries. They vary considerably from one jurisdiction to another. A building permit generally is required whenever structural work is involved or when the basic living area of the home is to be changed. A professional who works in your city or town every day will know to local requirements. If your project does require a permit—and your remodeling professional asks you to pull the permit—this should be a red flag. The professional you hire should be in charge of obtaining the necessary permits.
2-How much should remodeling project cost?
This really depends on the size and scope of your project. The materials chosen, the size of the room, and age of the infrastructure can all impact the project cost. Remember when you are comparing bids that you are comparing the exact same scope from each contractor. If a price comes in that looks to good to be true, it probably is. How much value will my remodeling project add to my home? This also depends on the scope of your project, and you may be surprised which projects add the most value.
3-How long should remodeling project take?
This depends on the size and scope of your project, and what is found during demolition. Unforeseen problems can crop up once walls are taken down that require additional work. Ask your remodeling contractor for the most reasonable timeframe and stay in touch with him or her as the project progresses so you can plan for a finish date.
4-How important is it for my remodeling contractor to be licensed and insured?
It’s very important. If licensing is required in your state or town, ask for proof of licensing or call the issuing municipality to verify the license. For insurance, ask for a proof of insurance or call the insurance company with whom the contractor is insured to verify coverage.
5-There are so many from which to choose. How do I select my remodeling contractor?
It’s best to employ a home improvement contractor with an established business in your area. Local firms can be checked through references from past customers in your community or through your local better business bureau. Local remodelers are compelled to perform quality work that satisfies their customers for their business to survive. Many states, but not all, require contractors to be licensed and or bonded. Contact your state or local licensing agencies to ensure the contractor meets all requirements. Ask the remodeling contractor for a current copy of their license.
You can also contact the government Consumer Affairs Office and the Better Business Bureau to check for complaints on record for the contractor. Ask to see a copy of the remodeling contractor's certification of insurance for the name of his or her insurance agency to verify coverage.
Most states require a contractor to carry worker's compensation, property damage and personal liability insurance. Make sure the contractor's insurance coverage meets all the minimum requirements.
6- How many years’ experience do you have?
We have over 35 years of experience in all facets of remodeling, kitchen remodeling, bathroom remodeling, garages and general renovation and construction projects.
7-How do I get started?
Once you have identified the type and amount of remodeling work you wish to have done (many times home owners have several items on their remodeling wish list, prioritize each project as you see fit, based on your household needs and available financing), email us or give us a call to schedule a design/quote consultation.
8-While I'm interviewing remodeling contractors, what questions should I ask?
- How long have you been in business? Look for a company with an established business history in your community. Surviving in any business in today's competitive marketplace is a difficult task. Most successful contractors are proud of their history in the industry.
- What is your approach to a project of this scope? This will give you an idea of how the contractor works and what to expect during the project. Listen carefully to the answer. This is one of the big indicators of the company's work ethic.
- How do you operate? In other words, how is your firm organized? Do you have employees or do you hire subcontractors? If you do have employees, what are their job descriptions? Do you use a project supervisor or lead carpenter to oversee the project? Other firms will have additional positions. You should know what parts of your project will be handled by staff, and which will be contracted out to independent contractors.
- Do you have design services available? If you are considering a large or involved project, you will need design services. If the contractor does not have design/build capabilities, you should consider hiring an architect. Depending on the size and scope of the project, you may need an architect or structural engineer.
- Does your company carry workers compensation and liability insurance? Ask for copies of the insurance certificates to verify coverage. In addition, some states require licensing and registration. If your state does have construction licensing laws, ask for your contractor's registration and license, then confirm the license number and expiration date with your local jurisdiction.
- May I have a list of references for projects you have completed which are similar to mine? The contractor should be able to supply you with a minimum of three references, including names, telephone numbers and addresses. As a follow up to this question, ask how long ago the project was completed and if the contractor can arrange a visit to see the finished job. You should also ask for professional references from suppliers, financial institutions, or subcontractors to verify sound business practices.
- How many projects like mine have you completed in the past 12 months? This will help you determine the contractor's familiarity with your type of project. You should confirm that a good portion of those completed projects were similar to the type of project you are proposing.
- Will we need a permit for this project? Most cities and towns require permits for building projects. Failure to obtain the necessary permits or to arrange obligatory inspections can be illegal. In some cases, if a project violates a zoning law or some other regulations, it may even have to be demolished if there is no way to comply with the law. A qualified remodeling contractor will be conscious of the permit process, and ensure that all permits have been obtained before initiating any work.
9-How can I be sure that At Home Contracting Inc., will complete the project as it was agreed upon while keeping the standard of quality high?
You will have a project contractor who is there to answer any questions or concerns as the project progresses. Their job is to inform you and react to any reasonable request during the project. Many customers who don’t have this open communication with the contractor feel uncomfortable and sometimes feel they are not getting the value as a result.
10-Will I be able to request or change things during the project?
Yes, if the modifications fit within the scope of the project, a modified quotation is created and when the customer and At Home Contracting, Inc. agree, the project can easily move that.